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1. General

The protection of your personal data is of particular importance to us. We therefore process your data exclusively in accordance with the law, on the basis of the relevant statutory provisions (in particular the GDPR, the Data Protection Act 2018 and the Telecommunications Act 2021). In this privacy notice, we inform you about the key aspects of data processing – the nature, scope and purposes of the collection and use of personal data – in connection with the use of our website and in connection with other services provided by our company.

1.1. Data controller

The data controller (within the meaning of Article 4(7) of the GDPR) responsible for the processing of your personal data (personal data within the meaning of Article 4(1) of the GDPR) is:

Fuschlseeregion Tourist Board
Dorfplatz 1
5330 Fuschl am See
Email: info@fuschlseeregion.com
Telephone: +43-6226-8384

Data Protection Officer:
We take the protection of personal data seriously and have appointed an external Data Protection Officer for this purpose. Our Data Protection Officer is MMag. Martin Zeppezauer, Thurnbichlweg 50, A-6353 Going am Wilden Kaiser (www.zepedes.com). You can contact our Data Protection Officer at the email address martin@zepedes.com.

1.2. Purposes, categories of data and legal bases for the processing of personal data

Purposes of processing

The purposes of processing your personal data generally arise from our business activities as a tourism organisation: providing our online services, processing customer enquiries / orders / bookings, accounting, and communicating with business partners and customers. For detailed information on the purposes of processing and, where applicable, on further processing for other compatible purposes, as well as on the categories of data processed, please refer to the detailed descriptions of the individual data processing operations

General categories of data

  • Personal master data (e.g. name, date of birth and age, address)
  • Contact details (e.g. email address, telephone number, fax number)
  • Communication data (time and content of the communication)
  • Order or booking data (e.g. goods ordered or services commissioned, and invoicing data such as service period, payment method, invoice date, tax identification number, etc.)
  • Payment data (e.g. account number, credit card details)
  • Contract data (contents of contracts of any kind)
  • Web usage data (e.g. server data, log files and cookies)

Special categories of data (‘sensitive data’) in accordance with Article 9 of the GDPR

  • Health data (only insofar as you provide this to us through your explicit consent to the processing of your request (e.g. booking a hotel specialising in guests with food intolerances or allergies))

Legal bases for processing

In principle, there is no obligation to provide the data described in this privacy policy. Failure to provide this data will simply mean that we cannot offer these services. The legal basis for the processing of your personal data, which is necessary for the performance of a contract with you or a request you have made to us, is Article 6(1)(b) of the GDPR. Where the processing of personal data is necessary for us to comply with a legal obligation (accounting obligations, bookkeeping obligations or other statutory documentation requirements), Article 6(1)(c) of the GDPR serves as the legal basis. If the processing is necessary to safeguard a legitimate interest of our company or a third party, and your interests, fundamental rights and freedoms do not override our interest, Article 6(1)(f) of the GDPR (‘legitimate interest’) serves as the legal basis for the processing. In this case, we will also inform you of our legitimate interests. Where we have no other legal basis for the processing of personal data as explained above, we will seek your consent to the data processing; in such cases, we will rely on Article 6(1)(a) of the GDPR or, in the case of the processing of sensitive data, on Article 9 (2)(a) GDPR as the legal basis. You may withdraw this consent at any time, free of charge, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.

1.3. Disclosure of data to data processors and third parties

We process your personal data with the assistance of data processors who support us in providing our services. These data processors are bound by a relevant agreement within the meaning of Article 28 of the GDPR to strictly protect your personal data and may not process your personal data for any purpose other than the provision of our services. You can find out which data processors are involved in the detailed descriptions of the individual data processing operations.

Your personal data may be disclosed to businesses other than our data processors, such as service providers typical to our industry, e.g. banks, tax advisers or auditors. Personal data is only transferred to state institutions and authorities where required by mandatory national legislation.

Depending on your request (e.g. for bookings and enquiries), your personal data will be transferred exclusively to the extent necessary – where applicable, also to hotel partners or other tourism service providers (members of our organisation) – which is required to fulfil your request. The personal data transferred varies depending on the service.

1.4. Transfers to third countries

As a general rule, we process your personal data within the EU. Where we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)), or where this occurs in connection with the use of services provided by our data processors or third parties, this takes place only if the conditions set out in Articles 44 et seq. of the GDPR for transfers to third countries are met: that is, on the basis of specific safeguards, such as an officially recognised determination that a level of data protection equivalent to that of the EU is in place, or in accordance with officially recognised contractual obligations, the so-called ‘EU Standard Contractual Clauses’. If we rely on the EU Standard Contractual Clauses as the legal basis for the transfer of your personal data, we will also assess the lawfulness of this data transfer as part of a comprehensive risk assessment. Should we reach a negative conclusion in this regard, we will not transfer this data to a third country without your explicit consent in accordance with Article 49(1)(a) of the GDPR.

1.5. Data erasure and retention period

We will erase your personal data as soon as the purpose for which we collected your data no longer applies. Data may also be retained if we further process the data for a purpose compatible with the original purpose. It may also be retained if this is required by laws, regulations or other provisions to which our company is subject.

1.6. Data sources

We collect your personal data exclusively from you and do not use any other data sources.

1.7. Profiling

We do not use any automated decision-making or profiling processes that have legal effects on you or similarly significantly affect you. However, with your consent, we will use your usage data to gain a better understanding of your interests and thereby be able to display information of interest to you, make tailored offers to you, or display relevant information to you on third-party websites or social media platforms.

1.8. Safeguarding your data protection rights

In accordance with the GDPR, you generally have the right to access, rectify, erase and restrict the processing of your personal data. If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability. You have the right to withdraw any consent you may have given to the processing of your personal data. This does not affect the lawfulness of the processing of your personal data up to the point of withdrawal. You have the right to object to the processing of your personal data for the purposes of direct marketing. In the event of an objection, your personal data will no longer be processed for the purposes of direct marketing. A detailed explanation of these rights can be found here in Chapter III.

Right to lodge a complaint

If you believe that the processing of your data contravenes data protection law or that your data protection rights have otherwise been infringed, you may lodge a complaint with the competent supervisory authority. In Austria, this is the Data Protection Authority (Barichgasse 40–42, 1030 Vienna, email: dsb@dsb.gv.at).

2. Visiting our Website

In this section we inform you how we process your personal data when you visit our website.

2.1. Presentation of the Website

Server data

For technical reasons, based on the legal basis of § 165 (3) S 3 TKG 2021 (required for the operation of our website), the following data, which your internet browser transmits to us or to our web space provider, will be processed (so-called "server log files"):

  • Browser type and version
  • Operating system and device type used (e.g., desktop / mobile)
  • Website from which you are visiting us (referrer URL)
  • Website you visit
  • Date and time of your access
  • Your internet protocol address (IP address)

This data, which is anonymous to us, is stored separately from any personal data you may have provided and therefore does not allow us to draw any conclusions about a specific person. They are evaluated for statistical purposes in order to be able to optimize our website and our offers.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as B. Orders or inquiries that you send to us as the website operator, an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” or by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Technical service providers

We create and edit the content of our website with the help of the following service provider. With this service provider we have concluded a corresponding agreement according to Art. 28 GDPR to process your data exclusively to the extent of our order:

Technical Conception:

Webhosting:

2.2. Cookies

Cookie Banner - Cookies on our website

Our website uses cookies, which help us to make our website more user-friendly and efficient for you, to carry out statistical analyses of the use of our website and also to show you content that is of interest to you on other websites. Cookies are small text files that are used to store information when visiting websites and are stored on the website visitor's computer. The legal basis for cookies, which are absolutely necessary for the proper operation of our website (e.g., shopping cart cookie), is § 165 (3) S 3 TKG 2021. Cookies that are not necessary for the function of our website (e.g., analysis or marketing cookies) are deactivated and will only be activated by your consent in accordance with Art 6 (1) lit. a GDPR in our cookie banner ("Accept"). By clicking on "Settings" you can activate or deactivate individual cookies or cookie groups. If you restrict the use of cookies on our website, you may no longer be able to use all functions of our website to their full extent. You can find detailed information about the cookies used on our website in our cookie banner. This you can reach  at the bottom at our page under adjust cookies.

Change the cookie settings in your web browser

How the web browser you are using handles cookies, e.g., which cookies are allowed or rejected, can be determined in the settings of your web browser. You can delete cookies already stored on your computer / device yourself at any time. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be called up using the help function of the respective web browser.

In addition, it is possible to generally object to cookies and similar tracking technologies using the services listed below by setting your individual preferences - which technologies you want to allow for usage and interest-based advertising:

3. Communication with us

Contact form and email

On our website, we offer you the option of contacting us by email and / or using a contact form. In this case, the information you provide will be processed for the purpose of processing your contact based on the legal basis of contract fulfilment in accordance with Art. 6 (1) lit. b GDPR. There is a legitimate interest on our part pursuant to Article 6 (1) lit.  f GDPR for the use of a contact form. The legitimate interest lies in offering our website visitors an opportunity to contact us that does not require them to call up their own e-mail client. There is no legal or contractual obligation to provide this personal data. Failure to provide it simply means that you do not submit your request and we cannot process it. The data will only be passed on to third parties if this is stated on the website or in this data protection declaration or is necessary for the fulfilment of the contract or if this is required by statutory provisions. We only save your data for as long as is expedient for processing your inquiries or for any queries you may have.

2.4. Online Shop (s) / Booking Portal (s)

For the purpose of providing contractual services as well as their payment and execution in the context of online purchases, bookings and prospectus orders, we process your personal master data, contract and payment data and communication data (IP address and server log files) on the basis of the legal bases of Art. 6 (1) lit. b GDPR (fulfilment of the contract) as well as Art. 6 (1) lit. c GDPR (legal obligation for invoicing and archiving).

We store this data as long as the purpose requires it, statutory provisions provide for this (retention period of invoices according to § 132 BAO for 7 years; voucher orders until the expiry of the redemption period for 30 years) or we store this data on the basis of the legal basis of Art. 6 (1) lit. f GDPR (legitimate interest) to defend against possible liability claims. If you cancel the order process, we will save the data to clarify possible problems during the order process for 14 days.

There is no legal or contractual obligation to provide personal data. Failure to provide them simply means that we cannot process your bookings / orders.

Feratel DESKLINE online bookings, booking requests and brochure orders

For the processing of online bookings, brochure orders and inquiries, we process your personal data in order to be able to provide you with the booked services with the help of our service provider feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck). For this purpose, we store and process inventory data, communication data, contract data, payment data of our customers, interested parties and other business partners. The processing takes place for the purpose of providing contractual services or for the fulfilment of pre-contractual services on the basis of the legal basis of Art. 6 para. 1 lit. b GDPR (booking processes, answering requests for quotations and sending brochures) as well as Art. 6 (1) lit. c GDPR (legally required retention periods of bookings or invoices). For this purpose, the data fields marked as required are required for the establishment and fulfilment of the contract. We disclose your personal data in the context of this data processing to third parties (hotel partners or other tourist service providers) on the basis of the legal basis of Art. 6 (1) lit. b GDPR (if it is necessary for the processing of a booking process), or on the basis of our legitimate interest according to Art. 6 (1) lit. f GDPR for the use of appropriate booking software. We have concluded a corresponding agreement with feratel in accordance with Art. 28 GDPR as a data processor, which ensures that your data is processed exclusively within the scope of our order. Further information on the data protection of feratel under: https://www.feratel.com/en/privacy-policy.html.

Feratel Webshop

To process the order/booking of holiday vouchers, merchandising articles and tourist services, we use the system of feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck) as our data processor. For the processing of orders/bookings the following information is required: salutation, first and last name, address, e-mail address. We have concluded a corresponding agreement with feratel in accordance with Art. 28 GDPR as a data processor, which ensures that your data is processed exclusively within the scope of our order. Further information on feratel's data protection can be found at:  https://www.feratel.com/en/privacy-policy.html.

External payment service providers

To pay for the order processes / bookings, we use external payment service providers on the legal basis of Art. 6 (1) lit. b GDPR (fulfilment of the contract), via whose platforms you can make your payments. The payment data entered by you as part of the order (e.g., account numbers, credit card numbers including check digits, passwords / TANs, etc.) are processed exclusively by our payment service providers and are not visible to us. We only receive a confirmation of the payment made or information from our payment service providers that the payment could not be made. Further information on the data protection and terms and conditions of our payment service providers can be found at:

2.5. Email Newsletter

Email newsletter MailChimp

The legal basis for sending the newsletter is your consent according to Art. 6 (1) lit. a GDPR. The registration for our newsletter takes place in the so-called double opt-in procedure. This ensures that no one can log in with foreign e-mail addresses (e.g., with your email address). Your consent can be revoked at any time free of charge by clicking on the "unsubscribe link" at the end of each mailing. The legality of the data processing operations already carried out up to that point remains unaffected by the revocation. After unsubscribing from your email address, we will store it for a period of 3 years on the basis of our legitimate interest (Art. 6 (1) lit. f GDPR) in order to obtain your original consent to be able to prove if necessary. To send out our newsletter, we use "MailChimp", a service of Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. With the help of MailChimp we can analyze our newsletter campaigns. When opening an e-mail sent with MailChimp, a connection is established with the MailChimp servers. This allows us to determine whether a newsletter message has been opened and which links have been clicked on, if any. In addition, technical information such as the time of retrieval, the IP address, browser type and operating system of the recipient are registered. This information is used exclusively for the statistical analysis of our newsletter. The purpose of these analyses is to better adapt future newsletters to the interests of the recipients. Mailchimp is a certified partner of the EU-US Data Privacy Framework. The legal basis for data transfers to the USA is thus an adequacy decision of the European Commission according Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. We have concluded a data processing agreement in the meaning of Art. 28 GDPR with MailChimp (https://mailchimp.com/legal/data-processing-addendum/). Further information on the legality of MailChimp's data transfers to the USA and the special security measures taken for this purpose can be found at:  https://mailchimp.com/help/Mailchimp-european-data-transfers/. General data protection information of MailChimp can be found at:  https://mailchimp.com/legal/privacy/.

2.6. Digital Information Services / Registration

Digital holiday companion PIA

For the use of our digital holiday companion PIA (Personal Interest Assistant), provided by our service provider feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck), it is possible to register on our website via a terminal device (e.g., smartphone or PC) on the respective Progressive Web App (abbreviated PWA) of the Digital Holiday Companion on our website. With a registration or identification, the services of the Digital Holiday Companion can be used by the user. For the use of the information offers and the receipt of service offers of the operator, it is necessary to register by providing the e-mail address. In this context, we collect your name and e-mail address, the duration of the planned stay and the booked accommodation, insofar as this is necessary for the use of the offers of the digital concierge. In addition, cookies and web analysis tools collect and store data that provide information about your interest in products. We use this information for the purpose of advertising offered products through marketing campaigns of various kinds, such as sending a newsletter by email and short messages when activating the Digital Holiday Companion. The legal basis for this data processing is your consent in accordance with Art. 6 (1) lit a GDPR. You can revoke this consent at any time free of charge. The legality of the data processing operations already carried out up to that point remains unaffected by the revocation. There is no obligation to provide this data. If you do not want to provide this data, it will only mean that we will not be able to offer you this service. Your data will only be transferred to third parties if this is necessary for the processing of reservations. If the above data is changed and/or supplemented by you in the course of registration or identification, these supplemented/changed data will also be stored and processed. We only store your data for as long as this is necessary for the purpose or due to legal obligations on our part.   We have concluded a data processing agreement with feratel in accordance with Art. 28 GDPR, which ensures that your data is processed exclusively within the scope of our order. Further information on feratel's data protection can be found at: https://www.feratel.com/en/privacy-policy.html.

2.7. Web Analysis - Statistical Analyses of our Website

Google Tag Manager

We use the service of the provider Google Ireland Limited ("Google") (Gordon House, Barrow Street, Dublin 4, Ireland) to be able to manage website tags via a common tool of Google.  The Google Tag Manager tool itself (which implements the tags) is a domain that does not set cookies and does not collect any other personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it will remain in place for all tracking tags   implemented with Google Tag Manager. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. Further information on Google's data protection   can be found at: https://policies.google.com/privacy?hl=en-GB.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited ("Google") (Gordon House, Barrow Street, Dublin 4, Ireland). The legal basis for the use of this service is your consent in accordance with Art. 6 (1) lit a GDPR. Google Analytics uses cookies that are stored on the website visitor's computer and that enable an analysis of the use of our website by the site visitor. The information generated by the cookie about your use of our website is usually stored on European servers and only in exceptional cases transmitted to a Google server in the USA and stored there. We use Google Analytics with activated IP anonymization. This means that your IP address is usually shortened by Google within the European Union and only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. The IP address transmitted by the corresponding browser as part of Google Analytics will not be merged with other Google data. On our behalf, Google will use the resulting information to evaluate the use of the website in order to compile reports on website activity. The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed under the following link:  https://tools.google.com/dlpage/gaoptout. Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/privacy) as well as in the settings for the presentation of advertisements by Google (https://adssettings.google.com/authenticated).

Google Ads Conversion Tracking

Our website uses the service "GoogleAds Conversion Tracking" of the provider Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). When we place advertising ads on Google, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking (storage period 30 days). This is how we recognize that you clicked on one of our ads and were redirected to our website. However, we do not receive any personal information, but only learn the total number of users who clicked on one of our ads and were redirected to our page with a conversion tracking tag. We use Google Ads Conversion Tracking on the legal basis of your consent (settings via our cookie banner) in accordance with Art. 6 (1) lit. a GDPR. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/privacy) as well as in the settings for the presentation of advertisements by Google (https://adssettings.google.com/authenticated).

Matomo (Analysezwecke)

Our website uses the open-source web analysis service Matomo of the provider Innocraft Inc,150 Willis ST, 6011 Wellington, New Zealand). This enables us to carry out an anonymous analysis of the user behaviour of our website visitors in order to optimise both our website and our advertising. We have installed Matomo on our own servers. This means that no data will be passed on to Matomo. We process the following data: Your IP address (anonymized by shortening), previously visited URL (referrer - if transmitted by the browser), name and version of your operating system as well as name, version and language setting of your browser. The use of Matomo on our website is based on our legitimate interest acc. Art. 6 (1) lit f GDPR. Our legitimate interest lies in the anonymized analysis of the user behavior of our website visitors in order to optimize both our website and our advertising. If you have given us your consent to the setting of "analysis" cookies, Matomo will also set cookies. As a result, returning users can also be recognized and their behavior on our website "analyzed" more closely. This data is processed on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time in the cookie settings. Further information on Matomo's data protection can be found at:  https://matomo.org/gdpr-analytics/.

2.8. Web marketing

Google Remarketing

Our website uses the functions of ‘Google Analytics Remarketing’ in conjunction with the cross-device functions of Google AdWords and Google DoubleClick, on the legal basis of your consent pursuant to Article 6(1)(a) of the GDPR. The provider is Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). This feature enables the advertising target groups created with Google Analytics Remarketing to be linked to the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalised advertising messages – which have been tailored to you based on your previous usage and browsing behaviour on one device (e.g. a mobile phone) – can also be displayed on another of your devices (e.g. a tablet or PC). If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. This ensures that the same personalised advertising messages can be displayed on any device on which you sign in with your Google Account. To support this function, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data in order to define and create audiences for cross-device advertising. Cookies are deleted after 1 year. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least in some cases) data transfers to the USA is therefore an adequacy decision by the European Commission within the meaning of Article 45(3) of the GDPR, whereby the European Commission certifies that the USA provides an adequate level of data protection. You can permanently opt out of cross-device remarketing/targeting by disabling personalised advertising in your Google Account; to do so, follow this link: https://www.google.com/settings/ads/onweb/. The aggregation of the data collected in your Google Account takes place exclusively on the basis of your consent, which you may give or withdraw via Google (Article 6(1)(a) of the GDPR). Further information on Google’s data protection policy can be found at: https://www.google.com/policies/privacy/.

Facebook Pixel

In order to display targeted adverts on Facebook and to track users’ actions after they have viewed or clicked on a Facebook advert, we use the Facebook Pixel provided by Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) on our website on the legal basis of your consent in accordance with Article 6(1)(a) of the GDPR. This enables us to display information of interest to you on Facebook as well as to evaluate and optimise our Facebook adverts using the data collected in this way, which is anonymous to us (we do not see the personal data of individual users, but only the overall impact). Retention period: max. 12 months. According to Facebook’s privacy policy, Facebook links this data to Facebook users’ accounts and can thereby display content to them that matches their interests. Meta is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least in some cases) data transfers to the USA is therefore an adequacy decision by the European Commission within the meaning of Article 45(3) of the GDPR, by which the European Commission certifies that the USA provides an adequate level of data protection. Specific information on how the Facebook Pixel works can be found in Facebook’s Help Centre at: https://de-de.facebook.com/business/help/651294705016616. You can adjust your settings regarding usage-based advertising on Facebook yourself within your Facebook account: https://www.facebook.com/settings?tab=ads. Further information can be found in Facebook’s Privacy Policy at: https://www.facebook.com/privacy/explanation.

2.9. Integration of additional third-party services and content

We integrate third-party content and functions into our website. This always requires the providers of this content or these functions to collect users’ IP addresses. Without the IP address, they would be unable to send the content to the user’s browser. The IP address is therefore necessary for the display of this content. We endeavour to use only such content where the respective providers use the IP address solely for the purpose of delivering the content. However, we have no control over whether third-party providers store the IP address, for example for statistical purposes. The legal basis for the use of these services, insofar as they are necessary for the functioning of our website, is our legitimate interest pursuant to Article 6(1)(f) of the GDPR; otherwise, it is your consent pursuant to Article 6(1)(a) of the GDPR. Information on the purpose and scope of the further processing and use of the data by the providers of the embedded services/content, as well as further information within the meaning of Articles 13 and 14 of the GDPR, can be found via the information links listed below. The following services/content are embedded in our website:

Basemap

For cartographic representation, we use the ‘Basemap’ map service, a cartographic product based on the administrative geodata of the nine federal states, the Graphenintegrations-Plattform (GIP.at), and our regional partners, primarily the cities and municipalities. These maps are integrated into our website via our service provider TTG Tourismus Technologie GmbH (Freistädter Str. 119, A-4040 Linz). The legal basis for the processing of your data is Article 6(1)(f) of the GDPR (legitimate interest). Our legitimate interest lies in the attractive presentation of our online offering and the geographical presentation of the attractions in our region. We have entered into a data processing agreement with TTG in accordance with Article 28 of the GDPR to ensure that your data is processed only to the extent we require and to which you have consented. TTG’s general data protection information can be found at: https://www.ttg.at/datenschutz/.

i. Captcha (analytical purposes)

This website uses the Captcha service provided by Captcha GmbH, Muthgasse 2, 1190 Vienna, to protect websites and online services from spam and misuse, and to ensure that inputs such as enquiries, etc., are made by natural persons and that no automated programmes or bots are used. Through this use, data (e.g. IP address (truncated), device type, browser type, referring website, mouse movements and time intervals between keystrokes) is collected and transmitted to Captcha GmbH for analysis. Further details can be found here: https://www.captcha.eu/dsgvo-user. Processing is carried out on the basis of our legitimate interest (Article 6(1)(f) of the GDPR) in protecting our website from bot attacks and spam. The data is stored for a maximum period of 6 months.

This website uses the reCAPTCHA service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to ensure that inputs such as enquiries, etc. are made by natural persons and that no automated programmes or bots are used. Through this use, data (e.g. IP address, mouse movements or the duration of the website visitor’s session) is collected and transmitted to Google for analysis. Details of the privacy policy can be found here: https://policies.google.com/privacy. Data processing is based on your consent (Art. 6(1)(a) of the GDPR).

YouTube

We embed videos from the “YouTube” platform provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) in enhanced privacy mode. This is carried out on the basis of Article 6(1)(f) of the GDPR, whereby our interest lies in the seamless integration of the videos and the resulting appealing design of our website. However, we only use YouTube if you have given your consent. The legal basis for the processing of your data is therefore your consent in accordance with Article 6(1)(a) of the GDPR, which you may withdraw at any time with future effect. When you visit a page on which we have embedded a YouTube video, a connection is established with Google’s servers and the content is displayed on the website via a notification sent to your browser. According to Google, in enhanced privacy mode, your data (in particular which of our web pages you have visited) and device-specific information, including your IP address, are only transmitted to the YouTube server when you watch the video. If you are logged in to Google at the same time, this information will be associated with your Google account. You can prevent this by logging out of your Google account before visiting our website or by adjusting your individual settings in your Google account via the following link: https://adssettings.google.com/authenticated. Further information on YouTube’s privacy policy can be found at: https://www.google.com/policies/privacy/.

WordLift

Our website uses the WordLift plugin to analyse content and to display metadata in our website’s source code for search engines, based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR. Our legitimate interest lies in improving the discoverability of our website on various search engines. The WordLift plugin is a service provided by WordLift s.r.l (Via Giulia 117, 00186 Rome, Italy). The application does not collect any personal data; WordLift does not store your browser’s IP address. Further information on WordLift’s data protection policy can be found at: https://wordlift.io/gdpr/. Information on WordLift’s data security can be found at: https://docs.wordlift.io/en/latest/faq.html#is-wordlift-secure.

Podigee Podcast Hosting

We use the Podigee podcast hosting service provided by Podigee GmbH (Schlesische Straße 20, 10997 Berlin, Germany). The podcasts are either loaded by Podigee or streamed via Podigee. This is carried out on the basis of our legitimate interests, i.e. our interest in the secure and efficient provision, analysis and optimisation of our podcast service in accordance with Article 6(1)(f) of the GDPR. Podigee processes IP addresses and device information to enable podcast downloads and playback, and to collect statistical data, such as the number of plays. This data is anonymised or pseudonymised before being stored in Podigee’s database, provided it is not necessary for the provision of the podcasts. Further information and options to object can be found in Podigee’s privacy policy: https://www.podigee.com/de/about/privacy/.

Webcams (Panomax)

We embed webcams from the provider Panomax GmbH (Landesstraße 23, A-5302 Henndorf a. W.) into our website to display the current weather in our region. This is done on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR, whereby our interest lies in providing information on the current weather in our region via our website. When you visit a page on which we have embedded webcams, a connection is established with the providers’ servers and the content is displayed on the website by being transmitted to your browser. To do this, it is necessary for your IP address, together with certain browser information (browser type, browser version, etc.) and details of when you accessed these pages, to be transmitted to the providers’ servers. Further information on Panomax’s data protection policy can be found at: https://www.panomax.com/datenschutz.html.

3. Other Data Processing in Business and Customer Contact

In this section we inform you about other data processing processes outside our website.

3.1. Job Applications

The contact data and application documents transmitted to us in the course of a job application will be processed by us exclusively internally for the purpose of selecting suitable candidates for an employment relationship. There is no legal or contractual obligation to provide the personal data. Failure to do so will only result in you not submitting your request and we will not be able to process it. The personal data transmitted in this way will be stored by us in accordance with the statutory provisions for a maximum of 6 months, in the case of the explicit consent of the applicant to keep the documents in evidence, for a maximum of 2 years.

3.2. Online Presence in Social-Media

In addition to our website, we maintain online presences within social networks and platforms (Facebook, Twitter, Pinterest, Instagram, LinkedIn, XING, TikTok, FlickR and YouTube) in order to communicate with customers and business partners and to connect to them via these networks to be able to inform about our services. Further data protection information can be found when you access our content on these platforms.

3.3. Sweepstakes

Your personal data provided for participation in our competitions (e-mail address, name, address) will be used by us exclusively to identify a winner, inform him of the prize and send him prizes. Your data will not be passed on to third parties. The legal basis for the processing of your personal data is the fulfilment of the contract in accordance with Article 6 (1) lit. b GDPR. There is no legal or contractual obligation to provide the personal data. Failure to provide the data will only result in you not being able to participate in the competition. Your data will be stored for the duration of the competition and – for the processing of any prizes and claims for damages – for a maximum of 3 years thereafter and then deleted. By participating, you also agree that your name will be published on our website as well as on our public social media channels in the event of winning.

3.4. Photo/Video documentation at events

In the case of events, it may happen that we create photos and videos of these events or have them created by photographers commissioned by us, on which you are recognizable as a participant of these events. We need these photos / videos to document and advertise our events and will therefore also publish them in our media (e.g., print brochures, website and social media) and make them available to other media owners (print and online) for the promotion of our event. There is no legal or contractual obligation on your part to provide this data.  The legal basis for the processing of your personal data (images and videos on which you are recognizable) is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Our legitimate interest lies in our right to public relations (presentation of our activities) and the promotion of our events.  You have the right to object to the processing.  Please address your objection to the e-mail address provided by us in this data protection declaration.  However, it can be assumed that our above-mentioned interest in the use of the photos does not unduly interfere with your rights as a person depicted. This is especially true because we create these photos / videos in public space and point out the production and use of the photos / videos in the run-up to each event. We also always make sure that no legitimate interests of persons depicted are violated.  If, for reasons particularly worthy of consideration, your personal rights and freedoms are violated by an image / video created by us, we will refrain from further processing / publication. Removal from print media that have already been circulated cannot take place. In this case, however, we will make a deletion on our website or in our social media channels.  We generally delete photos / videos of events if we no longer need these images to document and advertise these events.

3.5. Registration for Events and Guest Programme

It is possible to register for events of different providers in our region in our information offices. For this purpose, we process your personal data (name, e-mail address and telephone number). This data will be processed by us on the basis of the legal basis of Art. 6 (1) lit. b GDPR (contract fulfilment/pre-contractual measures) and also passed on to the respective organizer. This data will be deleted or destroyed by us after the event.

Current version of the privacy policy of 25.07.2024